NexusSwap help desk
Support for swaps, invoices, and payments.
Get help with exchange details, deposit addresses, QR payments, network confirmations, or an invoice that needs a closer look.
Telegram Support
Contact the official NexusSwap support account for payment and order questions.
Contact @nexusswap →24/7Message intake
FastOrder review
SecureNo seed phrases
What to include
1
Your NexusSwap order ID or invoice screenshot.
2
The coin and network you sent from, such as USDT TRC20 or BTC.
3
The transaction hash if the payment already left your wallet.
Stay safe
!Support will never ask for your seed phrase, private key, or wallet password.
!Only send funds to the deposit address shown on your invoice.
!Always match the coin and network before making a deposit.
Need to double-check a minimum, maximum, confirmation count, or receiving network before creating an invoice?
Open exchange →